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Knowledge base
FAQ
Enrolling for a PayJet Account
1
When will my new payment card arrive?
Account Access and Card Activation
1
How do I activate my new payment card?
Using Your Account and Card
6
How do I add money to my Account?
Can I use my card at an ATM?
What does "Available Balance" mean?
What is "Amount on Hold"?
How do I check my account balance?
See all 6 articles
Issues with your Account or Card
2
Why was my attempted purchase or ATM transaction declined?
How do I report a lost or stolen card?